BSB50420 · CRICOS Course Code 104345K
Course overview
Build the interpersonal and operational capability to lead teams: emotional intelligence, workplace relationships, performance management, customer service systems, budgeting and WHS — preparing you for supervisory and middle-management roles.
What you’ll learn
- Manage team effectiveness and communicate with influence.
- Develop critical thinking in others and manage business operational plans.
- Lead customer service, recruitment and financial plans.
- Uphold workplace health and safety systems.
Entry requirements
Academic requirements
- Completion of Australian Year 12 (or an overseas equivalent). Depending on nationality, Year 11 equivalent may be accepted — confirm with admissions before you enrol.
- Mature-age applicants without a formal secondary credential complete Axis Institute’s LLN / English placement assessment.
English language proficiency
All applicants complete Axis Institute’s Language, Literacy, Numeracy and Digital (LLND) skills check (online LLN Robot). For Certificate III and above, one of the following is typically required:
- IELTS overall band 6.0 (or an accepted equivalent such as PTE), or
- Evidence of Advanced-level English, or
- A satisfactory result on Axis Institute’s internal English placement test.
Common exemptions (confirm with admissions): full-time secondary / ELICOS / research pathways; five or more years of study in Australia, UK, USA, Canada, New Zealand, South Africa or Ireland; passport holders from UK, USA, Canada, NZ or Ireland; recent Australian study in English at Senior Secondary or AQF Certificate IV+ while holding a student visa.
Course outline — core units
- BSBTWK502 Manage team effectiveness
- BSBCMM511 Communicate with influence
- BSBCRT511 Develop critical thinking in others
- BSBOPS502 Manage business operational plans
- BSBPEF502 Develop and use emotional intelligence
- BSBLDR523 Lead and manage effective workplace relationships
Elective units
- BSBWHS521 Ensure a safe workplace for a work area
- BSBLDR522 Manage people performance
- BSBOPS504 Manage business risk
- BSBOPS505 Manage organisational customer service
- BSBHRM415 Coordinate recruitment and onboarding
- BSBSTR501 Establish innovative work environments
Assessment
- Knowledge questions
- Case studies / written activities
- Practical projects or placement evidence as applicable
Possible career outcomes
- Business Manager
- Department Manager
- Operations/Facilities Manager
- Production Manager
- Retail Manager
- Store Manager
- Team Leader
Fees & payment options
Course fees can be paid in person, by phone, internet banking, or credit card (Visa / Mastercard). Indicative international tuition is published on the Resources page and may change — contact admissions for a current quote for your intake.
| Option | How it works |
|---|---|
| Pay in full | Single upfront payment by bank transfer or card. |
| Payment plan | Weekly, fortnightly, monthly or per-term instalments (terms apply). |
| Direct debit | Scheduled withdrawals from a nominated account. |
Contact: info@axisinstitute.edu.au · 07 2102 3553 (Brisbane) · 02 8358 7277 (Sydney)
How to apply
- Check entry requirements and English evidence.
- Submit an online enquiry / application or the international student form.
- Complete LLND assessment and any interviews requested by admissions.
- Receive offer, pay fees per your payment plan, and arrange CoE / visa steps if applicable.
- Attend orientation and commence on your intake date.
See also Application process and International students.